Terms and Policies

Locations

We are a Canadian owned company located in Calgary, Alberta, Canada. Although we are an online store, our products are carried by a few stores internationally. Please check our locations tab to find out where. We are closed on weekends and all Alberta and Canadian statutory holidays. Please feel free to leave us a message or email on these days and we will get back to you within 1-5 business days.

Our products come wrapped in environmentally friendly packaging. Sometimes, oils may leak into paper wraps, but this does not compromise the integrity or performance of the products. Please recycle or compost the packaging as applicable.

Promotions

While we love customer participation, we can only accept one promotion code per order. Promotions are conditional upon quantity and specified timeframe. If you have difficulty in processing any promotions, please contact us. Follow us on Facebook and Instagram for the latest promotions and giveaways!

No Animal Testing

Except for our Honeymoon collection, all of our ingredients and products are vegan. All of our products are free of animal testing, excluding family and friends of the creators.

Cancellations

You may email our customer care team within 5 hours of placing your order during business hours to request a cancellation. Once we have begun to prepare an order, it is not possible to cancel. Refunds for cancellations are applied once we provide confirmation.

Disclaimer

Although uncommon, allergic reactions to our products can occur and will likely be mild. We recommend testing them on a small patch of skin first. If redness or irritation develops within 24 hours, discontinue use. If irritation persists, consult your doctor.

The information presented on this website is not meant to diagnose or treat any medical condition or replace the advice or care of a qualified health professional.